Resources

Questions, answered plainly

What sellers, buyers, 3PLs and nonprofits ask before they start.

Selling

What does it cost to list?: Nothing. No subscription and no listing fee. XitStock earns a commission when a lot sells, and your fee and net are shown before you publish. Rates are published at launch.
Who can see my lot?: Whoever meets the criteria you set: everyone, verified buyers only, or buyers of a type, region, channel or track record. Non-qualifying buyers can be shown the lot without being able to buy, or not shown it at all.
Can I hide my brand?: Yes. Blind lots keep the brand out of search until a buyer qualifies.
When am I paid?: After delivery is confirmed and the claims window closes. Payment is secured before the lot is released.
Can my 3PL list for me?: Yes. The 3PL lists as seller of record, and you can require your approval above a value you set.
How do I know about bids and offers?: By email or text, whichever you turn on in your profile, for every bid, offer, sale, payment and shipment update.

Do I need to be verified?: Not to browse public lots. Sellers can restrict lots to verified buyers, so verification opens more of the marketplace.
What are the fees?: A buyer fee stated on every lot and added at checkout. Nothing after the hammer.
What about freight?: Quoted from the lot's pallet facts and booked at checkout through XitDelivered, or bring your own carrier.
What if the lot is not as described?: Raise a claim in the claims window after delivery. Claims are counted on both records.

Does the nonprofit pay anything?: No. Never.
What does the donor pay?: A modest service fee after the nonprofit confirms receipt. First donation free. Rate published at launch.
Does XitStock give tax advice?: No. It keeps the records. Deductibility and value are for your tax advisor.

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